Transport & Deliveries
Latvia, Lithuania, Estland and Germany.
No, the transport cost is added.
Email with a tracking no / link?
Varies depending on country. Your order cantake 2-3 days to pack and be prepared for delivery from our stock.
Returns & Claims
We do not pay for the return transport, so you as thecustomer are responsible for the return transport cost.
If you would like to return your product for some reason then wehave 30 days returns policy from the date you received your goods. The product must be inthe same condition as you received then in and in their original packaging so that we areable to approve the return. Kindly follow these steps.
1. If there is no return slip in the package you received, you can return to your orderconfirmation email and download and print a return slip.
2. Fill inall the information in the returns form3.Place the filled in returns slip in thepackage, stick the returns shipping noteon thepackage and send the product back to us.
Always ask for your receipt when returning goods to us. This may be needed for futurereference.
When your returned goods are received into our warehousethey are checked and controlled. Once approved then the refund is sent by the samemethodas the initial payment was made this may take up to 30 days depending on thesituation and conditions of the return.
If you have received an incorrect item, weapologise for the mistake. We kindly ask you to contact our customer service teamexplaining the claim, includingarticle number and images if possible. Also include yourorder number. We will look at all of the information given and answer within 72 hours.
Yes,please contact our customer service.
We sincerely hope you love your products, however,if you would like to return them for some reason then we havea 14 dayreturns policy fromthe date you received your order.
We apologiseif the order you would like to buy is out of stock. You can sign up for a notification once theproduct is back in stock.
No, we are afraid not. Once your orderis made it is putin line for packing and delivery.
No, not at the moment.
When your order is received an automaticemail is sent.
This will depend on your location/ country. We offer Visa, Mastercard, Applepay and Amex.
Depends on the weight of the product. See in check out.
Maybe, you can find our retailers on our Retailers page on this site.