At Troll Nursery, we protect your privacy and we always strive for a high level of data protection. We comply with the Data Protection Regulation (GDPR) and do not use your personal more than necessary.
With us, you can be assured that we never sell, exchange or share personal information with other companies, organizations or individuals without your consent. Our sole purpose in collecting and saving information is to be able to provide you with optimal service.
This policy explains how we use information about you as a consumer. It also describes your rights and how you can enforce them.
- HOW DOES TROLL NURSERY PROCESS PERSONAL DATA?
When you shop with us at Troll Nursery, you enter personal information such as name, address, email address and telephone number. We need this information to be able to handle your order and deliver it correctly to you. We also need the information to be able to provide service via customer service, for example when handling complaints and warranty matters.
Some personal information is provided to the companies we work with so that we can fulfill our obligations under the purchase agreement, for example regarding notification of packages and contacts regarding delivery.
It is worth noting that we never handle social security numbers, as the payment solution lies with an external party.
- HOW DOES TROLL NURSERY PROTECT PERSONAL DATA?
We always strive to protect your personal data in the best way and in accordance with current data protection rules. Only those people who actually need to process your personal data in order for us to fulfill our stated purposes have access to them.
- WHAT RIGHTS DO I HAVE AS A CONSUMER?
You have the right to request the information we store about you upon request. If the information turns out to be incorrect, incomplete or otherwise irrelevant, it is our responsibility to correct the error. You can revoke your consent at any time and request that we delete your information. Your personal data may be deleted if it is no longer necessary for the purposes for which it was collected.
Keep in mind that if we receive a request for an extract from the register, we may ask for additional information to ensure that the information is provided to the right person.
All communication and all measures that we at Troll Nursery take on our own due to your rights are provided free of charge.
However, we reserve the right to charge a fee that covers the administrative costs that we may be charged due to the need for our partners to be involved.
If you have a complaint regarding our processing of your personal data, please contact the Data Inspectorate, which is the responsible supervisory authority.
A cookie is a small text file (usually less than 1 KB) that is stored on your computer and stores information. Cookies are used, among other things, to improve the website for the user.
Our website uses the friendly variant of cookies, so-called session cookies. When you are browsing a website, session cookies are sent between your computer and our server in order to exchange information. This may, for example, apply to what you have added to your shopping cart, or if you are logged in to My pages.
Session cookies are not stored permanently in your computer, but disappear when you close your browser.
There are security settings in most browsers that can disable session cookies. In most cases, it is also possible to delete any session cookies that have already been saved.
If you choose not to accept session cookies on our website, the website will not work satisfactorily.
When visiting this website, an anonymized IP address is automatically registered. We do this to measure the frequency of visits and be able to analyze how we best develop our website.
According to the Electronic Communications Act, which came into force on 25 July 2003, visitors to a website must be informed about the use of so-called cookies, and have the opportunity to prevent them from being used.
7. CHANGES TO THE POLICY
Please note that this policy can be modified, so you should check back frequently. We will notify you of any changes to the policy by posting a new policy and updating the “last modified” date at the top of this page. If we collect any new personal data about you, or use your data in a new way, we will ask you to agree to this beforehand